Shipping Policy

FLYY BOD. currently only ships within Australia.

OF COURSE!! We are so proud to be 100% First Nations owned and we encourage ALL customer to use their Traditional Place names (if known)

All orders are processed within 24-48 hours (excluding weekends and public holidays).

All orders are automatically delivered under Standard Australian shipping which means you should receive your order within 4-7 business days.

YES! You can simply select the Express Shipping option at checkout.

All Express orders will take 1-3 business days from the date your order has been shipped.

Every order will come with a unique tracking number for your convenience, you'll be able to track your order via Australia Post.

Please note that all shipping timeframes provided exclude weekends and public holidays. If you place an order with us on a weekend it will not be processed until Monday.

If you place an order with us the day prior to/or on a Public Holidays please note that this will not be processed until the next business day.

Please note that FLYY BOD. is NOT responsible for any of the following delivery occurrences: 


+ Lost packages
+ Stolen packages
+ Delays in transit

Returns Policy

*Please note: We do not reimburse for the cost of Shipping

 

If you have received incorrect, damaged or faulty items, please provide all details (including photos) within 14 days of purchase. You are required to inform us of any incorrect/faulty or damaged items within 14 days and additionally have the item to us within 30 days of purchase. We will be able to confirm if you are able to get a replacement with new products and provide instructions accordingly.

Please  email our customer care team over at customersupport@flyybod.com.au for all Incorrect/faulty or damaged items.

Please ensure you include your order number in the subject line so we can find your order easily and process promptly for you.

 

Please note that not refunds or exchanges will be accepted due to change of mind

We understand that receiving your order on time and in good condition is important, so we will do everything we possibly can to process, ship and deliver your order promptly and accuratly.

Please contact our customer care team over at orders@flyybod.com.au for all enquiries regarding missing items.

Please ensure you include your order number in the subject line so we can find your order easily and process promptly for you.